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FREQUENTLY ASKED QUESTIONS
| What games do you have? |
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We offer seven different slot machines and three stylish card games at the
moment. The beauty of our games is that all machines share one progressive Jackpot which continually increases as players bet and play. So you can
easily select your favorite game and go for the BIG WIN!
Below are short descriptions of our slot machines:
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MegaSpin. Mega wins abound in this exciting new slot machine from Slotland! Each winning combination gives you the chance to multiply your current win by as much as 30 times, along with the chance to snag some free spins for even extra money! Look to have mega fun winning mega bucks on MegaSpin!
(MegaSpin: Minimum bet = $0.50; maximum bet = $5.00)
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Slotris, our newest addition to our expanding game, offers a profitable twist to a popular game! Spin out the symbols which you will use to line up even more pay outs in the Slotris side game! Clear enough Slotris lines for super payouts and even the big jackpot!
(Slotris: Minimum bet = $0.50; maximum bet = $5.00)
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LuckyStars
is one of our newest addition to our unique slot machines. LuckyStars has 5 paylines. A bonus spin is triggered when
you collect 3 star medals and your winnings are multiplied 10 TIMES in this spin! There is also a 'hold' feature that
appears randomly and lets you hold any reels you wish, which may result in higher wins!
(LuckStars: Minimum bet = $0.50; maximum bet = $10.00)
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Booster is another one of our more recent slot machines. It is the only slot where your bet is never lost and allows to wager as
much as $50 bet per single spin! Get one of the wild "BOOST" symbols and Boost your bet by 10 times!
(Booster: Minimum bet = $0.50; maximum bet = $50.00)
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The Golden8 is
our original big one. Its 9-wheels and 8-paylines feature the most exciting slot gambling experience available on the Internet today.
Collect 6 Blue Diamond symbols and win a FREE spin!
(Golden 8: Minimum bet = $0.50; maximum bet = $12.00)
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The SilverKiss
machine offers a different sort of entertainment. It combines the thrill of online gambling with very special
bonuses - hundreds of quality nude photos of our beautiful models divided into several categories. Select the category
of your choice and spin for money and more!
(Silver Kiss: Minimum bet = $0.25; maximum bet = $2.00)
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Our next game, HeavyMetal,
offers a unique opportunity to place bets on your own game history. One horizontal bet line and three vertical bet
lines make this the thinking person's slot machine!
(Heavy Metal: Minimum bet = $0.50; maximum bet = $8.00)
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The TreasureBox
has quickly become a player favorite. It is the only slot machine allowing the player to hold the reels after each
spin and make the best potential return everytime the lever is pulled. Be sure to keep your eye out for the hold
feature; it can make for some rich wins!
(Treasure Box: Minimum bet = $0.50; maximum bet = $8.00)
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Finally, 5 big wheels of the Magic slot
machine present many different payoffs as well as winning possibilities; when you can spell out "MAGIC" below your
slot machine, you get a FREE spin on Magic with a guaranteed win!
(Magic: Minimum bet = $0.50; maximum bet = $10.00)
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In addition to our slot machines, we offer four great card games:
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You may try your luck at the Jacks Or Better,
the game based on the most classic video poker ever. Our pay table for this game is very generous - you do not need
to place a maximum bet to get a bonus pay out on the Royal Flush although a maximum bet with a Royal Flush WILL win
the jackpot!
(Jacks or Better: Minimum bet = $0.50; maximum bet = $10.00)
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Striking Sevens
machine is similar to popular Deuces Wild video poker. In this game Sevens are WILD and replace any other card to
allow you to make the best possible poker hand. All winning hands are offered the chance to DOUBLE the win. If you play
your hand right, you can strike it rich with this great game!
(Striking7s: Minimum bet = $0.50; maximum bet = $10.00)
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For a little more excitement and to triple your chance for the BIG win, enjoy
exciting triple play action at the WildHeart based on
Double Joker video poker machine. It may seem like a jungle out there, but you can be King of the Jungle with one good
deal!
(Wild Heart: Minimum bet = $0.25; maximum bet = $15.00)
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Sophisticated gamblers will love the SpaceJack
which is a video variation of the most popular table game of all times, Blackjack. Blackjack pays 3 to 1 to the
player, even when the dealer has blackjack! Three blackjacks with bets placed on all 3 wins the progressive
jackpot!
(Space Jack: Minimum bet = $1.00; maximum bet = $60.00)
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Sharpen your psychic skills in FourCast and you will see the jackpot in your immediate future! Turn your initial bet into 100 times or even more, and if you turn over the right cards while successfully predicting the outcomes, you can win the jackpot!
(FourCast: Minimum bet = $1; maximum bet = $20.00)
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We also offer mobile versions of some of our most popular games:
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Mobile LuckyStars
is the first Slotland game which can be played on virtually all cell phones, mobile phones, smartphones and
PDAs. Our mobile games require just Java and a display of at least 128x128 resolution. The game rules and all other
terms and conditions are the same as for our web games. For more info about Mobile LuckyStars please read
LuckyStars info.
(LuckStars: Minimum bet = $0.50; maximum bet = $10.00)
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Mobile JacksOrBetter
is a wireless version of one of the most popular video poker slots. The Royal Flush on a maximum bet wins the
Slotland progressive Jackpot! For more info about Mobile JacksOrBetter, please read JacksOrBetter info.
(Mobile JacksOrBetter: Minimum bet = $0.50; maximum bet = $10.00)
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Mobile Golden 8
is a wireless version of one of the oldest Slotland games. Offering 9 wheels and 8 paylines, it uses the same rules as
our online version and can be played on many different cell phones. Collect 6 diamonds to win a free spin! Three red
bars on a maximum bet wins the Jackpot. For more info about Mobile Golden 8, please read Golden 8 info.
(Golden 8: Minimum bet = $0.50; maximum bet = $12.00)
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Mobile Striking 7s
is a wireless version of one of our newest games based on Deuces Wild video poker game. The Natural Royal Flush on a
maximum bet wins the Slotland progressive Jackpot! For more info about Mobile Striking 7s, please read
Striking 7s info.
(Mobile Striking 7s: Minimum bet = $0.50; maximum bet = $10.00)
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Mobile Booster
is a wireless version of our newest slot machine based on our original idea of a possibility to boost your bet and win 10 times, and even reclaim part or all of your lost bets! The three 'BOOST' symbols on a maximum bet win the Slotland progressive Jackpot! For more info about Mobile Booster, please read
Booster info.
(Mobile Booster: Minimum bet = $0.50; maximum bet = $5.00)
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| What bonuses do you have? |
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SLOTLAND's bonus program is rated by players as one of the best bonus programs offered online. Please
find the full bonus descriptions on our special Bonus page.
| Deposit options |
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SLOTLAND offers a wide range of reliable and secure payment options, which allows smooth and
convenient depositing for our Players.
Whenever there are insufficient funds in your cash balance, the Money Transfer dialog will
immediately appear and you will be prompted to make a deposit. If you will have an pending Withdrawal request, the money will be taken from your
withdrawal fund. More information can be found at our banking page.
You pay NO FEES or charges for making deposits at Slotland!
| Withdrawal options |
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SLOTLAND makes withdrawals fast and easy for our Players. You can request a withdrawal from your
Player's account at any time. The amount of the withdrawal cannot exceed the available balance in your Player's account. Withdrawals must be a
minimum of $10. All withdrawal requests are processed each Tuesday. More information can be found at our banking page.
We charge NO FEES for sending withdrawals to our Players!
Wagering requirements: Slotland's withdrawal policy is very simple and
clear: any bonus which you may receive (and any deposit made to earn such a bonus) is required to be wagered at least once prior to requesting a cash
withdrawal, unless terms and conditions for a particular bonus are stated to be otherwise.
| What if I win big? |
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Special arrangements can be made for cash outs over $5000. Please E-mail us at
billing@slotland.com for more details.
| Do I have to pay taxes on the money I win? |
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Players are solely responsible for making any required reports of winnings or losses to their local
jurisdiction for the purpose of taxation. SLOTLAND is not responsible and is not required to make any reports to any government of player gains or
losses for the purpose of taxation.
| What browser should I use? |
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Unlike many other casino sites, Slotland does not require any long or complicated download. If you
are using a PC or Mac, your browser should be Netscape 3.0 or Microsoft Internet Explorer 3.0 or higher (compatible browsers such as AOL are also
supported). Microsoft Explorer 4.0+ or Netscape 4.0+ users can enjoy enhanced graphics with our animated slot wheels.
| Do you support WebTV? |
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Yes we do! SLOTLAND is fully compatible with all versions of WebTV. We also support special features of
WebTV Plus allowing its owners enjoy enhanced graphics with wheel animation.
| Is all my information secure? |
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All financial transactions use state-of-the-art security technology, relying on two fundamental processes:
message encryption and digital signatures. We use better than military grade encryption to communicate with our live internet transaction servers.
| How are the odds created for the game? |
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Our games have been designed by software experts to perform just like its counterparts in land-based
casinos. The random number generator used in SLOTLAND's proprietary software has been tested and found to conform with the results of similar
games found in Atlantic City with respect to randomness and payout frequency. For your protection, all wagers at SLOTLAND are recorded and
there is a complete audit trail available on all games that are played.
Please note that all games share the same mechanism which determines the jackpot win. Thus, with card
games, the probability of hitting the jackpot combination is not natural but controlled by this shared random mechanism in the same way as slot
machines' wins.
| How old must I be to play? |
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Access to our slot machines is restricted to players eighteen (18) years of age or older. However,
Slotland retains the right to refuse service to any person; this includes, but is not limited to, cheaters, fraudulent players and bonus abusers.
| Is Internet gambling legal? |
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Laws relating to gambling and specifically Internet gambling vary greatly from jurisdiction to
jurisdiction. You are responsible for determining the legality of Internet gambling where you live and abiding by those laws. SLOTLAND will not be
held liable if the law in the location where you intend to play or are playing prohibits this type of activity.
| How can I verify that you are honest? |
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SLOTLAND is fair and honest. We wouldn't last very long as a business if we made a practice of cheating
our players. Besides this, our company's accounts are revised and audited regularly by an independent body. SLOTLAND is a licensed operation and as
in the case of all casinos, browser malfunctions void play. In the case of dispute, any wins will be paid at the discretion and consideration of
SLOTLAND. Upon further request, SLOTLAND will readily provide the records for the wager(s) in question.
| How can I contact you? |
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If you have any questions, please find our contact info
or feel free to send your inquiries directly to us at info@slotland.com. We will gladly
help you with any concerns you may have.
| Do I need a separate account to play mobile games? |
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No. You can use your existing Slotland account to play both mobile games and web games. Everything is
fully integrated.
| My phone or other device is not supported? |
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If your BRAND name is not on our list of supported devices, please download a generic software from the
bottom of the page wap.slotland.com. Please choose the correct display resolution size and Java version which match your cell phone
specifications.
If your cell phone BRAND is on the list, however, your MODEL number/name is NOT on the list of supported
devices for that specific brand, please download the generic software specific for your cell phone brand. This software is located on the bottom
of the page specific for your brand.
If you experience any errors or strange behavior after using our generic software, please stop playing
immediately and contact our support at mobile@slotland.com.
| I can't access the wap page http://wap.slotland.com? |
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First make sure your mobile internet connection works correctly: try to access some other wap pages and
see if you can display them. If you don't know any specific wap pages, you can use the portal of your wireless service provider to find some. If you
can display some other wap page, it means that wap.slotland.com is experiencing some temporary technical problem. Please email our
support to find out when this will be rectified.
if you can't display any wap page, then your data connection is probably not configured correctly.
Please make sure you have data transfer services activated and properly setup. Please contact your wireless network provider or phone vendor. If
you still can't get your connection working, please contact our support.
If you have further questions, please contact our 24/7 customer support.
Copyright (c) 1998-2008 Slotland Entertainment S.A, All Rights Reserved.
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